Privacy Policy — Merit Messenger

This Privacy Policy explains how Merit Messenger ("we", "our", or "the Platform", meritmessenger.com) collects, uses, and protects your personal information. By using this website, you agree to this policy.

1. Information We Collect

When you use our platform, we may collect the following information:

Account Information: Name and email address obtained via Google Sign-In
Order Information: Shipping address, phone number, and purchase details
Payment Information: Securely processed by Stripe — we do not store your card details
Browsing Data: Anonymous statistics such as page views and device type, collected via Google Analytics 4

2. How We Use Your Information

To process and fulfill your orders (shipping, tracking)
To send order confirmation and after-sales notification emails
To improve our website experience and product offerings
To comply with applicable legal and regulatory requirements

3. Third-Party Services

We use the following third-party services, each with their own privacy policies:

Stripe: Payment processing (stripe.com/privacy)
Google Analytics 4: Website analytics with anonymized data
Resend: Order confirmation email delivery
Supabase: Database storage (data encrypted on secure servers)
Cloudflare R2: Product image storage

4. Data Retention

Order data is retained for at least 5 years to meet tax and legal requirements. You may request deletion of your account information at any time; however, completed order records will be retained as required by law.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Correct inaccurate information
Request deletion of your account and personal data
Opt out of marketing emails

6. Cookies

We use essential cookies to maintain login sessions, and Google Analytics cookies for anonymous statistical analysis. You can manage cookie preferences through your browser settings.

7. Contact Us

For any privacy-related questions, please contact: yusi-agent@agentmail.to